Terms & Conditions
Last Updated: September 11, 2026
Welcome to Sandwich Gen Solutions. These Terms & Conditions (“Terms”) govern your use of the Sandwich Gen Solutions website, digital products, resources, and related services.
By accessing this website, downloading a free resource, or purchasing a product, you agree to these Terms. If you do not agree with these Terms, please do not use our website or products.
1. About Sandwich Gen Solutions
Sandwich Gen Solutions provides educational and organizational resources designed to help individuals and families navigate the practical responsibilities that can come with caring for aging parents.
Our products may include downloadable PDFs, spreadsheets, templates, checklists, guides, organizational tools, and other digital resources.
2. Educational and Organizational Purposes Only
All information, products, resources, and content provided by Sandwich Gen Solutions are intended for general educational and organizational purposes only.
Nothing provided through our website or products constitutes or should be relied upon as:
Legal advice
Financial or investment advice
Tax advice
Medical advice
Estate-planning advice
Insurance advice
Professional caregiving advice
Our products are designed to help you organize information and ask better questions. They are not substitutes for advice from qualified professionals.
You should consult an appropriate attorney, accountant, tax professional, financial professional, healthcare provider, insurance professional, or other qualified professional regarding your individual circumstances.
3. No Professional Relationship
Your use or purchase of Sandwich Gen Solutions products does not create an attorney-client, accountant-client, financial advisor-client, healthcare provider-patient, or other professional relationship between you and Sandwich Gen Solutions.
4. Accuracy of Information
We make reasonable efforts to provide useful and accurate information. However, laws, tax rules, financial regulations, healthcare guidance, government programs, and other information may change over time.
We do not guarantee that every piece of information contained in our website, products, guides, or resources will always be current, complete, or applicable to your particular circumstances.
You are responsible for verifying information that may affect legal, financial, tax, medical, or other important decisions.
5. Digital Products
Products sold through Sandwich Gen Solutions are primarily digital products. Unless specifically stated otherwise, no physical item will be shipped.
Digital products may include PDFs, Excel files, Google Sheets templates or access links, ZIP files, checklists, guides, worksheets, and similar resources.
Delivery and refund terms for digital products are described in our Digital Product & Refund Policy, which is incorporated into these Terms.
6. Purchases and Payment
By purchasing a product, you agree to provide accurate and complete billing, contact, and payment information.
Prices are displayed in U.S. dollars unless otherwise stated.
Applicable taxes may be calculated and added during checkout.
We reserve the right to change product prices, offers, bundles, promotions, or availability at any time. A price change will not affect an order that has already been completed.
Payments are processed through third-party payment providers. Sandwich Gen Solutions does not directly store complete credit or debit card information.
7. Refunds
Because our products are digital and customers generally receive access shortly after purchase, digital product purchases are generally final and non-refundable, except where otherwise required by law.
If you experience a technical problem accessing a purchased product, receive an incorrect file, or accidentally purchase the same product more than once, please contact us so we can assist you.
Additional information is available in our Digital Product & Refund Policy.
8. License and Permitted Use
Purchasing or downloading a Sandwich Gen Solutions product gives you a limited, non-exclusive, non-transferable license to use the product for personal and household purposes.
Where a product is specifically designed for shared caregiving, you may share or collaborate on that product with family members or caregivers who are helping manage the care of the same individual or family.
Your purchase does not transfer ownership of the product or its intellectual property rights to you.
Unless we provide written permission, you may not:
Resell our products
Redistribute or give away our products
Upload our products to websites, marketplaces, shared repositories, or file-sharing services for distribution
Reproduce products for use with multiple unrelated families or clients
Modify our products for resale or redistribution
Claim our products, content, or designs as your own
Use our products to create competing commercial products
Remove copyright, trademark, or ownership notices
Use our products for commercial purposes
Professionals or organizations interested in using our products with multiple clients or families should contact Sandwich Gen Solutions regarding appropriate licensing.
9. Intellectual Property
Unless otherwise stated, the content available through Sandwich Gen Solutions—including product designs, templates, spreadsheets, worksheets, guides, written content, graphics, branding, logos, and other original materials—is owned by or licensed to Sandwich Gen Solutions and is protected by applicable intellectual-property laws.
No content may be reproduced, distributed, sold, republished, or commercially exploited except as expressly permitted under these Terms or with our written permission.
10. Google Sheets, Microsoft Excel, and Third-Party Services
Some products may be designed for use with third-party services such as Google Sheets or Microsoft Excel.
Sandwich Gen Solutions is not affiliated with or responsible for these third-party platforms unless expressly stated otherwise.
We cannot guarantee that third-party platforms will remain available, maintain the same features, or remain compatible with our products indefinitely.
Your use of third-party platforms is subject to their respective terms and policies.
11. Sensitive Information
Some Sandwich Gen Solutions products allow you to organize medical, financial, legal, insurance, account, or other sensitive information.
You are responsible for deciding what information to enter into these products and for securing completed files appropriately.
Sandwich Gen Solutions does not receive or store information you enter into downloaded PDFs, downloaded Excel files, or your own copies of Google Sheets templates.
We strongly encourage you to use appropriate security measures when storing or sharing documents containing sensitive information.
12. Free Resources
From time to time, Sandwich Gen Solutions may provide free checklists, guides, templates, educational materials, or other resources.
Free resources remain subject to our intellectual-property and permitted-use provisions. Receiving a resource for free does not give you permission to reproduce, resell, redistribute, or commercially exploit it.
13. Email Communications
If you choose to join our email list or request a free resource, you may receive educational content, caregiver resources, product information, promotions, and other communications from Sandwich Gen Solutions.
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Information regarding how we collect and use personal information is available in our Privacy Policy.
14. Testimonials and Results
Any testimonials, examples, customer experiences, or results presented on our website or marketing materials represent individual experiences and are not guarantees that you will achieve the same or similar results.
The usefulness of our products depends on many factors, including how they are used and each family's individual circumstances.
15. Third-Party Links
Our website and products may contain links to third-party websites, services, resources, or platforms.
These links are provided for convenience or informational purposes. Sandwich Gen Solutions does not control and is not responsible for the content, availability, privacy practices, security, accuracy, or policies of third-party websites.
16. Website Availability
We make reasonable efforts to keep our website and products available but do not guarantee uninterrupted or error-free access.
We may modify, suspend, discontinue, replace, or update portions of our website, products, or services at any time.
17. Prohibited Use
You agree not to use our website or products to:
Violate applicable laws or regulations
Infringe intellectual-property rights
Attempt to gain unauthorized access to our website or systems
Introduce malicious software or harmful code
Interfere with website operation or security
Collect information about other users without authorization
Engage in fraudulent or deceptive activity
Resell, redistribute, or misuse our digital products
18. Limitation of Liability
To the fullest extent permitted by applicable law, Sandwich Gen Solutions and its owners, employees, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, inability to use, or reliance upon our website, products, resources, or services.
You are responsible for decisions you make based on information contained in our products and for consulting appropriate professionals when necessary.
To the fullest extent permitted by law, the total liability of Sandwich Gen Solutions arising from a purchased digital product will not exceed the amount you paid to Sandwich Gen Solutions for the product giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
19. No Guarantees
We do not guarantee that using our products will result in any particular financial, tax, medical, legal, caregiving, organizational, or other outcome.
Our tools are intended to help you organize and manage information; results depend on your individual circumstances and how you use them.
20. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Sandwich Gen Solutions and its owners, employees, contractors, and affiliates from claims, damages, liabilities, or expenses arising from your unlawful use of our website or products, your violation of these Terms, or your infringement of another party's rights.
21. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and share personal information.
22. Changes to These Terms
We may update these Terms periodically to reflect changes in our products, services, business practices, or applicable requirements.
The updated Terms will be posted on this website with a revised “Last Updated” date.
Your continued use of the website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
23. Governing Law
These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles, except where applicable consumer-protection laws require otherwise.
24. Contact
If you have questions about these Terms or our products, please contact:
Sandwich Gen Solutions
Email: support@sandwichgensolutions.com