Thank you for purchasing from Sandwich Gen Solutions! Our digital tools are designed to make the practical side of caring for aging parents a little easier.

Digital Products & Delivery

All products sold on this website are digital products. No physical products will be shipped.

After completing your purchase, you will receive access to download your digital product using the email address provided at checkout. Some products may also include links to Google Sheets templates or other online resources.

Please make sure you enter a valid email address when placing your order.

Refunds & Exchanges

Due to the digital nature of our products and the immediate access provided after purchase, all digital product sales are final and non-refundable.

However, we want you to be happy with your purchase. If you experience a technical issue accessing or downloading your files, receive an incorrect file, or accidentally purchase the same product more than once, please contact us at support@sandwichgensolutions.com and we'll be happy to help.

Personal Use License

Your purchase is for personal and household use only.

You may download, save, print, and use the product for yourself and, where applicable, share or collaborate on the product with family members or caregivers who are helping manage the care of the same individual or family.

You may not:

• Resell, redistribute, or give away the files or templates

• Upload the products to another website, marketplace, shared drive, or file-sharing service for distribution

• Alter the products for the purpose of reselling or distributing them

• Claim the products or designs as your own

• Use the products for commercial purposes or provide copies to clients or customers

If you are a professional or organization interested in using Sandwich Gen Solutions products with multiple clients or families, please contact us regarding licensing options.

Google Sheets Products

Products that include a Google Sheets version may provide a link allowing you to create your own copy of the template. Please make your own copy before entering personal information.

Sandwich Gen Solutions does not control the availability, functionality, security, or future changes made to third-party platforms such as Google Sheets or Microsoft Excel.

Important Information & Disclaimer

Sandwich Gen Solutions products are provided for educational and organizational purposes only. They are not intended to provide legal, tax, financial, medical, or other professional advice.

Information provided in our guides and templates is general in nature and may not apply to your specific circumstances. Laws, tax rules, medical guidance, financial regulations, and other requirements may change over time.

Always consult an appropriately qualified professional regarding your individual situation.

Protecting Sensitive Information

Some of our products are designed to help you organize financial, medical, legal, or other personal information.

You are responsible for deciding what information to enter and for storing completed files securely. Avoid sharing completed documents or account access with anyone who does not need the information.

Sandwich Gen Solutions does not receive or store the personal information you enter into downloaded Excel files, PDFs, or your own copies of Google Sheets templates.

Intellectual Property

All original content, templates, worksheets, designs, guides, and other materials sold or distributed by Sandwich Gen Solutions remain the intellectual property of Sandwich Gen Solutions unless otherwise stated.

Purchasing or downloading a product gives you permission to use it according to the personal-use license above. It does not transfer ownership of the product or its intellectual property rights.

Questions or Technical Issues

Having trouble with a download or accessing one of your files? Please watch the tutorial video first. If you’re still having trouble, we are here to help! Please contact:

Sandwich Gen Solutions
support@sandwichgensolutions.com

Please include your name, order information, and a brief description of the issue so we can help.