Privacy policy
Last Updated: September 11, 2026
Sandwich Gen Solutions (“Sandwich Gen Solutions,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website, purchase our products, download free resources, join our email list, or otherwise interact with us, and how that information may be used and shared.
By using this website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide to us, including your:
Name
Email address
Billing information
Order and purchase information
Information submitted through website forms
Communications you send to us
Email marketing preferences
When you make a purchase, payment information is processed by our payment service providers. Sandwich Gen Solutions does not directly store your complete credit or debit card information.
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages viewed, referring website or source, and interactions with our website.
How We Use Your Information
We may use the information we collect to:
Process and fulfill purchases
Deliver digital products and free resources
Provide customer service and technical support
Send transactional communications about your purchases
Send marketing emails when you have signed up or otherwise consented to receive them
Personalize and improve our website and products
Understand how visitors use our website
Measure the effectiveness of our marketing
Prevent fraud, abuse, or security issues
Comply with legal and regulatory requirements
Email Marketing
If you sign up for a free resource, newsletter, or other email communication, we may send you emails containing caregiver resources, educational content, product information, promotions, and other updates from Sandwich Gen Solutions.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
You may still receive transactional emails related to purchases, downloads, account activity, or customer-service requests.
Free Resources
When you request a free resource, such as a checklist or guide, we may ask for your name and email address so we can deliver the resource and send relevant follow-up information.
For example, downloading a caregiver resource may result in receiving emails with additional information or related Sandwich Gen Solutions products.
Where required by applicable law, we will obtain the appropriate consent before sending marketing communications.
Purchases and Payment Processing
Purchases made through our website are processed using third-party payment and ecommerce services.
These providers may collect and process information necessary to complete your transaction, such as your name, billing address, email address, payment information, and transaction details.
Their handling of your information is governed by their own privacy policies and terms.
Squarespace
Our website is hosted through Squarespace. Squarespace may process information about website visitors and customers in connection with website hosting, ecommerce, analytics, security, forms, cookies, and other services used on this website.
You can learn more about Squarespace's privacy practices through its privacy policy.
Cookies and Analytics
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic and usage, improve our services, and measure marketing performance.
Some cookies are necessary for the website to function. Others may be used for analytics, advertising, or similar purposes.
Depending on your location and the technologies enabled on our website, you may have options to manage certain cookie preferences.
Social Media and Automated Messaging
We may use social media platforms and third-party services to communicate with people who interact with Sandwich Gen Solutions on social media.
For example, if you comment a designated keyword on one of our Instagram posts, an automated messaging service may send you a direct message containing a requested resource or link.
When you interact with us through Instagram or another social media platform, that platform may collect and process information according to its own privacy policies.
If we use a third-party messaging or automation provider, such as ManyChat, that provider may process information necessary to provide the messaging service.
Digital Products and Sensitive Information
Some Sandwich Gen Solutions products are designed to help caregivers organize information relating to finances, medical care, medications, legal documents, expenses, insurance, and other personal matters.
Sandwich Gen Solutions does not receive or store the personal, medical, financial, legal, or other information that you enter into downloaded PDFs, downloaded Excel files, or your own copies of Google Sheets templates.
You are responsible for deciding what information to enter into these products and for protecting and securely storing completed files.
Please use appropriate care when storing or sharing documents containing sensitive personal information.
Google Sheets and Other Third-Party Platforms
Some products may include access to templates designed for use with third-party services such as Google Sheets or Microsoft Excel.
When you use these services, information you enter may be processed or stored by the applicable third-party provider according to its own privacy practices.
Sandwich Gen Solutions does not control the privacy, security, or data-handling practices of these third-party platforms.
How We Share Information
We do not sell your personal information.
We may share information with service providers when reasonably necessary to operate our business and provide our services, including providers that assist with:
Website hosting
Payment processing
Ecommerce and digital-product delivery
Email marketing
Analytics
Customer communications
Social media messaging and automation
Fraud prevention and website security
We may also disclose information when required by law, to comply with legal processes, to protect our legal rights, or to prevent fraud or misuse of our services.
Data Retention
We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal or tax obligations, resolve disputes, and enforce our agreements.
Different types of information may be retained for different periods depending on the purpose for which the information was collected.
Data Security
We take reasonable measures to protect personal information within our control.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should take appropriate precautions when transmitting or storing sensitive information online.
Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information, which may include the right to request access to, correction of, or deletion of certain personal information or to opt out of certain uses of your information.
You may also unsubscribe from marketing emails at any time using the unsubscribe link contained in our emails.
To submit a privacy-related request, contact us at:
support@sandwichgensolutions.com
We may need to verify your identity before completing certain requests.
Children's Privacy
Our website and products are intended for adults and are not directed to children under 13.
We do not knowingly collect personal information directly from children under 13. If we learn that such information has been collected, we will take appropriate steps to delete it.
External Links
Our website and digital products may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party services you use.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or legal requirements.
When we make changes, we will update the Last Updated date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Sandwich Gen Solutions
Email: support@sandwichgensolutions.com